My upload is still processing
Give it a moment, then open the course and use Retry if the material shows an error. Processing happens outside the browser so you can keep working.
Support
Start with these answers, then send a private message from your signed-in account when you need a hand.
Give it a moment, then open the course and use Retry if the material shows an error. Processing happens outside the browser so you can keep working.
Open the course, remove the material from its source list, and confirm. Any study tools that relied on that source are removed with it so they do not become misleading.
When paid plans are available, the Plan and billing page opens Stripe's secure customer portal for updates and cancellations.
Open Settings, choose Delete account, and complete the confirmation. study.AI erases source objects before it removes account records.
Contact support
Sign in so we can safely tie your message to your account without asking you to post course details publicly. Sign in